Exchange and return
Return Policy
Returns are accepted within 14 calendar days from the date of delivery, provided the item has not been used and its original condition, consumer properties, factory tags, and labels are preserved.
Underwear is not eligible for return or exchange.
Exchange Policy
Exchange is only possible through a return and repurchase of a new item.
HOW TO RETURN AN ITEM
To initiate a return, please follow these steps:
-
Contact us using any convenient method and inform us of your intention to return the item.
-
Fill out the printed return form and include it in the return package.
-
Wait for a confirmation of receipt and the processing of your refund.
Refunds are issued via bank transfer. Payment will be made to the bank account details provided in the printed return form.
To receive the refund, please provide the following details:
-
Full Name of the purchaser
-
Bank Name
-
Bank BIC (Bank Identifier Code)
-
Bank Correspondent Account
-
Purchaser’s Settlement Account
Funds will be returned within 10 business days from the date we receive the returned item. The actual time it takes for the money to appear in your account depends on your bank's internal processing regulations.
Business Information
-
Physical address: 125009, Moscow, Pushkaryov Pereulok 16
-
Email: shop@daniilantsiferov.com
-
Phone: +7 985 172 04 46
-
Business Entity: Sole Proprietor Sergey Nikolaevich Fedyunov
-
TIN (Taxpayer ID): 543240409264
-
Bank: TOCHKA Bank LLC
-
BIC: 044525104
-
Correspondent Account: 30101810745374525104
-
Settlement Account: 40802810804500010705